Notice Board

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  • Hon'ble Prime Minister Sheikh Hasina, Mother of Humanity, visiting Forcibly Displaced Myanmar Nationals (FDMNs) at Kutupalong camp, Ukhiya .
  • Dr. Ashish Kumar Saha, Director (MIS, DGHS) representing Bangladesh on 6th AeHIN General Assembly, Sri Lanka 2018
  • The Line Director of HIS & eHealth Dr. Ashish Kumar Saha has been awarded by Honb'le Minster of Health and Family Welfare Md. Nasim, MP for maximum utilizing of 2017-2018 ADP development budget
  • The Line Director of HIS & eHealth under 4th HPNSP has received congratulation letter for best utilizing the 2017-2018 Annual Developmemt Plan budget.
  • The flowers devotion at Shaheed Minar in International Mother Language Day
  • The flowers devotion at Shaheed Minar in International Mother Language Day
  • National Health Minister’s award winner 2017
  • Technical session on HSS initiative at National Health Minister’s award 2017
  • During the speech of Director General, Directorate General of Health Services at National Health Minister’s award 2017
  • During the speech of WHO representativeat National Health Minister’s award 2017
  • Inauguration of Health Bulletin 2017
  • Honorable Minister of Agriculture and Health and Family Welfare attained NPAN2 program.
  • Honorable Prime Minister Sheikh Hasina is receiving ICT Sustainable Development Award from International Telecommunication Union (ITU) Secretary General Houlin Zhao at the UN Headquarters in New York, 2015
  • Honorable Prime Minister Sheikh Hasina is receiving Champions of The Earth award, 2015
  • For achievement in alleviating poverty in Bangladesh Prime Minister Sheikh Hasina received the ‘South-South Award 2013’
  • Honorable Prime Minister Sheikh Hasina is receiving UN award for MDG achievement, 2010
  • Honorable Prime Minister Sheikh Hasina is receiving award form International Telecommunication Union (ITU) Secretary General, 2011
  • ICT Adviser Sajib Wazed Joy is receiving Innovative Policy awards, 2014 on behalf of Honorable Prime Minister Sheikh Hasina
  • Inter-Country Conference on Measurement & Accountability for Health (MA4Health)
  • Dial 16263. Take help from Doctors all over 24 hours by dialing this number.
  • Tuesday 13 May 2014, Boston, USA. Mohammed Nasim, MP, Honorable Health Minister of Bangladesh hands over a frame of 'Nakshi Kantha' (more>>)
  • Opening Ceremony in Cardiac Ward
  • Prime Minister Sheikh Hasina formally opens vaccination campaign
  • Honorable Finance Minister Abul Maal Abdul Muhith, MP conferred the 'National Information and Communication Technology Award 2016' to the Director General of Health Services, Prof. Dr. Abul Kalam Azad for his special Contribution Towards the Innovation and Expansion of Information Technology in the Digital World 2016 Fair on Friday 21 October 2016.
  • ShornoKishoree Bangladesh Convention 2014
  • Inauguration of Health Crisis Management Centre & Control room
  • Honorable Minister for Health and Family Welfare handing over a Tablet PC to a Health Assistant in the Launching Ceremony for National Scale-up of eMIS
  • MoU Signing Ceremony between PPD and HED
  • International conferance on CRVS (Civil Registration and Vital Statistics) 2018

Complaints-Suggestions through SMS

An exciting and effective innovation has been added to the existing service line of MIS of DGHS of Bangladesh. Citizens are now taking part in ensuring accountability of the service providers in health system.

 

This has been possible through introduction of a SMS-based complaints-suggestions box. In each of about 800 public hospitals, display boards, fixed to walls, describe how to send complaints or suggestions by SMS for improving service. Patients, their relatives and all people visiting the hospitals, if they are not satisfied with the service, they send SMS. These SMS come to a web portal and assigned staffs oversee. The staffs call the senders of the SMS to understand more about the real situation; and then talk to the local authority to implement immediate solutions to the problem. This system ensures accountability of public hospitals.

The difference between the traditional and this new system of suggestions or complaints box is that the suggestions or complaints are seen by the central authority directly, and therefore, corrective measures can be taken with stronger effects.